Guide To Paying Fees and General Payment Information
BILLING STATEMENTS
All billing statements for enrolled students are done electronically. It is very important to check your new Missouri S&T e-mail account, as all billing statement notices are sent there. The first billing statement for the Fall semester will be ready by July 15th, with the 1st payment due by August 10th. An e-mail notification will be sent to your Missouri S&T e-mail account to let you know the bill is ready to be viewed. You will then have to log into Joe'SS to be able to view your bill. More information, including step-by-step instructions on how to view, pay, and assign Authorized Users, are available on the right hand side of our main web page at http://cashier.mst.edu. Feel free to contact us with any questions you may have as well.
AUTHORIZED PAYERS/USERS
Students are able to sign up to 5 Authorized Payers/Users (Parents, Grandparents, etc.) to have access to view their ebill and make a payment via credit card or e-check. Once signed up, the Authorized Payers/Users will receive an e-mail when the billing statement is ready to be viewed. They will also have access to view the last 6 months of billing statements, make an e-check payment (free of charge) , or a Master Card or Discover credit card payment. A 2.85% convenience charge will be assessed on credit card payments. More information, including how to set an Authorized Payers/Users, is available here.
TIME OF PAYMENT OF FEES
All fees (or minimum payment) must be paid in full by the first semester payment due date to avoid cancellation of course selections
MINIMUM FEE PAYMENT
The student's account (to include fees, housing, bookstore charges, and other miscellaneous charges) will be billed for the full amount each month with a minimum payment allowed. The minimum payment amount is derived by dividing charges eligible for the payment plan by the number of scheduled payments remaining in the semester. All accounts will be billed using this method; therefore, it is NOT necessary that a student choose the minimum payment plan at the time the charges are incurred
Since the minimum payment option is based on a semester's charges and payment due dates, all accounts must be paid in full by the last payment due date of the semester. Any amounts remaining unpaid after that date are considered past due and will be billed in full.
If an adjusted amount balance is under $100.00, the whole amount will then be due on the due date.
IF A STUDENT CHOOSES TO PAY THE MINIMUM PAYMENT AMOUNT, A 1% PER MONTH FINANCE CHARGE WILL BE ASSESSED ON THE REMAINING UNPAID ACCOUNT BALANCE. TO AVOID FINANCE CHARGES THE BILLED BALANCE MUST BE PAID IN FULL BY THE REQUESTED PAYMENT DUE DATE.
STUDENT ACCOUNTS WILL BE SUBJECT TO A LATE FEE OF $10.00 FOR UNPAID AMOUNTS BILLED WHEN PAYMENT IS NOT RECEIVED BY THE SCHEDULED DUE DATE AS COMMUNICATED ON THE STUDENT'S MONTHLY BILLING STATEMENT. IF THE MINIMUM PAYMENT OR BILLED BALANCE DUE IS PAID ON OR BEFORE THE SCHEDULED DUE DATE, AS IT APPEARS ON THE STUDENT'S MONTHLY BILLING STATEMENT, NO LATE FEES WILL APPLY.
PAYMENT DUE DATES
A NOTIFICATION THAT THE MOST RECENT BILLING STATEMENT IS READY TO BE VIEWED IS E-MAILED TO THE STUDENT'S MISSOURI S&T E-MAIL ADDRESS BY THE 15TH OF EACH MONTH. AT LEAST THE MINIMUM PAYMENT IS DUE ON THE 10TH OF THE FOLLOWING MONTH. THE DUE DATES FOR THE SEMESTERS ARE:
SUMMER SEMESTER
May 10
June 10
July 10
FALL SEMESTER
August 10
September 10
October 10
November 10
SPRING SEMESTER
January 10
February 10
March 10
April 10
The above due dates are for enrolled students who are registered for a semester. The amount of installments available are based on when the student actually registers for that semester. Please contact our office if you have questions.
FINANCIAL AID
Approved financial aid is used to reduce the outstanding balance on a student's account. The entry will appear as "Anticipated Aid" on the monthly billing statement and will reduce the current term balance due. The balance remaining after application of the anticipated aid will be billed to the student and will be subject to the minimum payment process, finance charge and late fee calculations.
If you are receiving financial aid that is not reflected on the billing statement you MUST contact the Student Financial Assistance Office (G1 Parker Hall - 573/341-4282 or 800/522-0938). Once they have been notified and the financial aid is approved/verified AND posted on the student's account as anticipated aid, please notify the Cashier's Office to have your payment recalculated.
The student must apply for financial aid in a timely manner. Late applications will result in finance charges being assessed.
Anticipated aid that exceeds the total due does NOT make a student eligible for a refund. Financial aid is not considered to be disbursed and eligible for refund calculation until it applies to the student account. It will then appear in the Current Payment/Credits column of the monthly billing statement.
PERSONAL CHECKS
Personal checks in payment of fees or other obligations to the University of Missouri will be accepted only when the amount of the check does not exceed the amount due from the student. Checks should be made payable to Missouri University of Science and Technology. No two party checks will be accepted.
CREDIT CARDS
Credit card payments may only be made through our third party vendor, which can be accessed through Joe'SS (for students) or Touchnet (for authorized users). Visa, American Express, Discover, and MasterCard are accepted. A 2.85% convenience fee will apply.
To avoid the convenience fee, students are able to make payments directly from any checking account by using the new web payment option (Electronic Funds Transfer) through Joe 'SS, simply by entering the bank/financial institution routing and account number information at the time of online payment. The student will need their single sign-on and password in order to make payment. The student is the only one that would have this information.
Debit cards only are accepted at the cashier's office window with no convenience charge assessed.
Authorized Payers are able to make a credit card payment on behalf of the student through their Authorized Payer log-in. The 2.85% service charge will apply to any credit card payments made.
Parents are able to make a credit card payment by going to the cashier's office web site at http://cashier.mst.edu and clicking on Convenient On-line Payment Methods> Parental Credit Card Payment. The 2.85% service charge will apply to any credit card payments made as well.
THIRD PARTY/CONTRACT STUDENTS
Students whose fees are authorized to be paid by an approved governmental agency, foreign embassy or a corporation MUST have on file with the Missouri S&T's Cashier Office, a letter or contract of approval authorizing such billing. Authorization must be renewed each semester.
CREDIT BALANCES AND REFUNDS
Accounts with credit balances will be periodically reviewed for refunds. Refunds can be directly deposited to your bank account. You may set up direct deposit by going on Joe'SS. More information is available on our web site by clicking here. Students not selecting direct deposit will continue to have checks mailed to their local address.
DELINQUENT STUDENT ACCOUNTS
Past due amounts owed the University must be satisfied by payment in full. Failure to pay may result in transcripts or diplomas being withheld. The University will pursue appropriate collections practices which may include referrals to a collection agency for accounts that remain past due. The account may be assessed an additional collection charge of up to 35% of the balance if referral to a collection agency becomes necessary.
HOW TO MAKE A PAYMENT
PARENTAL CREDIT CARD PAYMENT FROM CASHIER'S OFFICE WEB SITE
Parents can make a credit card payment via the web at http://cashier.mst.edu/ . To use this service, parents you will need the student's ID number and date of birth (mm/dd/yyyy). After selecting the method of payment, they will enter the payment amount, credit card information and follow the prompts to complete the transaction. Due to compliance with FERPA (privacy restrictions), parents will not be given any financial information. The student will need to share that information with their parents.
STUDENT PAYMENT
Credit card & electronic check payments can be made by logging into Touchnet with the student's single sign-on and password.
BILLING STATEMENT
You may enclose a check along with the bottom section of the monthly billing statement and mail to our payment-processing center. Please print information legibly and always include the Student ID number on the check.
JOE MINER SELF SERVICE
Joe'SS provides student web access through the Registrar's Office home page. It provides you with access to campus finances, ebill, online payment, managing direct deposit, establishing authorized users as well as enrollment information, current course catalog, class schedule, grades, advisor information, contact information including name, address, and phone number, FERPA restrictions and outstanding service indicators.
GENERAL INFORMATION
Personal checks, cashier's checks, money orders, traveler's checks, Master Card, Discover, and American Express are acceptable forms for payment of student fees. Debit cards may be used, but only at the Cashier's Office window with a valid PIN number.
Payments can be made via mail or at the Cashier's Windows located in the basement of Parker Hall.
If you are mailing a check for payment please include the student number with the payment. Payment can be mailed to:
Missouri S&T Cashier's Office
G-4 Parker Hall
Rolla, MO 65409-1190
Payments should be made timely. Late payments will result in a "HOLD" being place on a student's account. Holds prevent a student from future university services, including preparation of transcripts, re-enrollment, diplomas, etc.
Questions about your statement: Student Financials billing system is a consolidated billing system. Questions concerning your statement should be directed to the appropriate office as indicated on the billing detail. To expedite answering your inquiry, please provide the following information: your name, student number, and the date, description and amount of the specific item(s) in question.
Late Registration: Any student registering after the close of the regular registration period shall pay a late fee in addition to all other fees in the amount equivalent to one (1) hour tuition fee.
Returned Checks: If a check is returned by your bank unpaid, either paper or electronic, there will be an additional service charge of $20.00. If the check is in payment of a students registration and remains unpaid after the close of regular registration and late registration fee will be assessed.
WITHDRAWAL: It is the student's responsibility to formally notify the Registrar's Office and to follow proper procedures when withdrawing from the University. Failure to pay fees, failure to receive financial aid, failure to attend class, or refusing financial aid does not constitute an official withdrawal from the University.